HELP & EXCHANGE

  • For customer support:

For any queries and concerns please WhatsApp us on +91 99584 77329, we understand the frustration of customers when simple emails responses take forever, that's why we have a dedicated online chat for all your concerns which is available from Monday to Saturday 10 am to 6 pm. We guarantee same day support and resolutions.

For exchanges:

To ensure your complete satisfaction with your purchase, we provide swift and hassle-free exchanges for sizing adjustments and product changes. Please be aware that we are presently unable to accept returns, but we are diligently working towards implementing this option soon.

1. Eligibility: Our exchange policy is applicable only to items that are in new and unused condition, with all original tags and packaging.
2. Time frame: You can request an exchange within 3 days of receiving your order, your exchange will be confirmed and picked up after the exchange fee of ₹150 is paid.
3. Process: To initiate an exchange, please Whatsapp us on +91 99584 77329 with your order number and the reason for exchange. Our customer service team will guide you through the process.
4. Damaged or Defective Items: In the case of damaged or defective items, please contact us immediately so that we can assist you.


Please note that the following items are not eligible for exchange:
* Custom or personalized orders
* Item returned more than 2 times